Meet Terrance Randle of Redefining Rest in Katy
For more than 20 years, Terrance Randle has been in the mattress business working for major retail chains throughout Houston. At that time, he discovered getting a good night’s rest is about more than just a mattress, it’s about total wellness and that’s not something furniture retail chains care about. So, he set out to create a mattress store experience that embraces those principles, exploring how relaxation and comfort can transform the way you sleep and Redefining Rest in Katy, Texas was born.
One of the most striking differences between Redefining Rest and other furniture stores is the time and attention Randle pays to his customers. Randle takes his job and his dream of helping people live healthier lives seriously. From the store décor to the customer service, Randle is focused on providing every customer with a great experience and a great night’s rest.
Randle’s goal is to provide a complete sleep experience store that strives to give you a better night’s rest for a healthier life. Instead of pushing high priced products on shoppers to make a profit, Randle offers you the best product for your price point, but if you want the $5,000 mattress, he will sell you that too! Along with a wide mattress selection, Redefining Rest also sells massage chairs, zero gravity chairs, essential oils, and Z pillows.
We’re always bombarded by how great it is to pursue your passion, etc – but we’ve spoken with enough people to know that it’s not always easy. Overall, would you say things have been easy for you? Houston is an oversaturated market for furniture and mattress stores. It’s been difficult to carve out a strong customer base to compete with multi-million dollar conglomerates that spend millions on marketing and have brand recognition in the Houston area.
At a time when funding for small business has gotten tight, Randle has taken to grassroots marketing and word of mouth to compete with furniture conglomerates in and around Houston. His message is simple, good sleep habits have an enormous impact on your overall health and improving your habits through a lifestyle of self-care will leave you more relaxed and better able to sleep.
So let’s switch gears a bit and go into the Redefining Rest story. Tell us more about the business. We specialize in mattresses, massage chairs, and bedding accessories. I focus on the complete sleep experience and offering great customer experience.
Redefining Rest, a complete sleep experience store that strives to give you a better night’s rest for a healthier life. Your sleep habits can have an enormous impact on your overall health. Our goal is to improve your habits through a lifestyle of self-care that will leave you more relaxed and better able to sleep.
We’re different from most mattresses and sleep stores because we focus on total wellness, exploring how relaxation and comfort can transform the way you sleep. Learn more about our difference. We search to discover the best products that have been proven to make a difference in customers’ lives. Our in-house medical specialists evaluate product effectiveness and stay focused on delivering an amazing experience for customers.
Has luck played a meaningful role in your life and business? I don’t believe in luck. I believe in hard work and God. He’s given me opportunities and I’ve done my best to take advantage of those opportunities. It’s a tough business, but treating people well and listening to their needs to give them a product they want or need at a price that is fair has gone a long way for me in this business. I’ve stumbled at times in life like everyone else, but I believe in myself and my family and know that together with my strong faith that all things and dreams are possible.